▷ 3 Days Left : Customer Success Manager

Role & Responsibilities

• Develop an intimate understanding of your customers’ businesses
• Develop a network of champions within each account through education, coaching and strong influencing skills
• Represent to our customers as a trusted advisor, advocate and marketing thought leader / subject-matter-expert and help them in creating marketing strategy & user lifecycle journey
• Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
• Be an expert on trends and best practices for digital marketing and analytics
• Enlighten our customers with insights garnered from their own data and industry trends
• Ensure customers get maximum value from customer engagement by leveraging full platform functionality
• Handle customer concerns with confidence, putting them at ease
• Generate Case Studies, Testimonials & PR from customers opportunities
• Learn best of the marketing technologies and concepts
• Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts
• Represent on behalf of customers / company at different forums / webinars

What’s in it for you?

Qualifications

If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!

So let’s converse! Our inquisitive nature is all keen to know more about you.