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Clinical Lead
Clinical LeadMax Healthcare • Mumbai, Maharashtra, India
Clinical Lead

Clinical Lead

Max Healthcare • Mumbai, Maharashtra, India
3 days ago
Job description

Job Title : Clinical Lead (Max@Home)

Location : Mumbai

JOB PURPOSE

This role is responsible for overseeing and ensuring proper patient monitoring, particularly in high-need areas, to ensure high-quality care is consistently provided. This role involves the coordination of patient assessments, family counseling, incident reporting, quality assurance, team management, and continuous staff development. The Patient Care Coordinator plays a key role in ensuring optimal patient care outcomes through collaborative efforts with internal and external healthcare professionals and effective communication with family members.

RESPONSIBILITIES

1. Patient Monitoring & Care :

  • Oversee patient care, especially in high-need areas, ensuring proper patient monitoring.
  • Coordinate patient assessments by Advanced Team Leads (ATL) and In-House (INH) teams, ensuring quality care is delivered.
  • Facilitate stakeholder meetings and build strong relationships with internal and external doctors (within and outside the hospital).
  • Ensure readiness of new products from a clinical perspective (e.g., Dialysis at Home, Mother & Child services).
  • Conduct daily clinical team meetings, discussing goals of care with primary and treating doctors.
  • Perform home visits and out-of-hours (OOH) patient assessments, reviewing patient progress regularly.
  • Identify red flags and take immediate action to address safety concerns.

2. Family Meetings & Counseling :

  • Organize and conduct family meetings to update family members on patient progress and care plans.
  • Provide counseling and guidance to family members regarding patient care and expected outcomes.
  • 3. Quality Assurance & Incident Reporting :

  • Maintain high standards of patient care and identify opportunities for quality improvement.
  • Document incidents, prepare detailed reports, and facilitate investigations for timely resolution.
  • Monitor patient care trends and report findings through data analysis and dashboards.
  • 4. Team Coordination & Meetings :

  • Lead and actively participate in daily team meetings, ensuring continuous communication on patient progress and care issues.
  • Engage in case reviews, implementing corrective measures to improve patient outcomes.
  • Facilitate regular coordination with doctors and care teams to align treatment plans and address concerns.
  • 5. Training & Development :

  • Organize and facilitate training sessions for nursing staff, including refresher courses and the New Hire Training Program (NITP).
  • Coordinate On-the-Job Training (OJT) for team leads (TL), assistant team leads (ATL), nursing supervisors, and nurse educators.
  • Ensure continuous upskilling for nursing staff and leadership with relevant training modules.
  • 6. Recruitment & Interviews :

  • Conduct interviews for nursing roles, including ATL, nurse educator, nursing supervisor, and related positions.
  • Assist in the recruitment process to ensure that staffing requirements are met.
  • 7. Palliative Care :

  • Develop, manage, and oversee palliative care projects, processes, and related training modules.
  • Coordinate dashboards to track the progress of palliative care patients.
  • 8. Root Cause Analysis (RCA) & Corrective Action Plans (CAPA) :

  • Participate in Root Cause Analysis (RCA) for incidents affecting patient care and safety.
  • Support the development and implementation of Corrective Action Plans (CAPA) to address identified issues and improve care delivery.
  • 9.Data Management & Dashboards :

  • Collect, analyze, and present data on patient care quality, incident trends, and overall performance.
  • Develop and manage dashboards displaying key performance indicators related to patient care, training outcomes, and incident management.
  • Qualifications : MBBS

    Experience : 5+ years of experience

    Interested candidates may send their CV

    deen.dayal@maxhealthcare.com

    Regards

    DDeen

    #9718519555

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    Clinical • Mumbai, Maharashtra, India

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