HR Analyst(Employee Shared Services)

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Job Description : Job Description-

This position is responsible for effectively addressing and resolving inquiries related to Performance Management, Succession Management, and Talent Development received from internal customers. He / she will be able to manage HR-related tickets in a timely and efficient manner, ensuring that all requests are handled accurately and promptly. He / she coordinates with Talent Management COEs and other HR Partners to seek relevant information and approvals. He / she utilizes existing applications to review the information and perform the task.

Responsibilities-

Manage HR Tickets : Oversee the handling of HR-related tickets, ensuring timely resolution and appropriate communication with stakeholders.

Collaborate with HR Partners : Work closely with internal stakeholders and other HR partners to gather relevant information and obtain necessary approvals for ticket resolution.

Reporting : Generate standard and custom reports based on business requirements, ensuring accuracy and timeliness.

Ensure Compliance : Adhere to HR processes, policies, and compliance standards while resolving inquiries and processing requests.

System Utilization : Utilize existing HR applications to review and manage information and perform tasks effectively.

Requirements-

Experience : Prior HR experience is preferred.

Communication Skills : Strong written and verbal communication skills to interact with stakeholders and resolve inquiries effectively.

Shift Timing : Willingness to work in U.S. shift timings.

Technical Skills : Proficiency in MS Office (Excel, Word, PowerPoint)

Preferred Knowledge : Knowledge of Performance Management processes will be an additional advantage.

Employee Type : Permanent

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