Metro Global Solution Center - Global HR Employee Life Cycle Consultant

Job Manage the end-to-end employee life cycle (Hire to Retire) in alignment with local and regional HR policies and procedures.

• Handle a variety of HR operational processes with accuracy and timeliness, ensuring compliance with regional guidelines.
• Demonstrate solid understanding and execution of HR processes and standard operating procedures (SOPs).
• Respond to and resolve employee and manager inquiries using a case management tool, ensuring high-quality service and issue resolution.
• Prepare and deliver standard HR correspondence for both internal stakeholders and external parties.
• Collaborate with employees, line managers, and HR business partners to support HR operations across the EU region.
• Work closely with the wider HR community, including Centers of Excellence (COEs), to ensure cohesive and consistent service delivery.
• Proactively identify opportunities to improve processes and contribute to continuous improvement initiatives within HR Shared Services.
• Support the HR Shared Services team on ad-hoc projects and initiatives as are the desired Skills and Experience
• Experience, preferably in a HR Shared Services function supporting European Union.
• Preference will be given to candidates with experience and knowledge on HRMS Platforms like SAP and / or Oracle Fusion.
• Good IT skills, particularly MS Word, Excel, Outlook.
• Fluent English excellent verbal and written communication skills.
• Strong administrative ability, managing a complex and varied workload.
• Previous experience in a front facing customer service role and / or project experience is desirable.
• Should be flexible to work in multiple shifts.
• Strong interpersonal skills, can build effective relationships with internal and external stakeholders at all levels.
• Confident, diplomatic, and - Graduate or Postgraduate with 3 - 5 years of experience in HR shared services or similar environment.

(ref : iimjobs.com)