IT Lead — Campus Infrastructure (Daskalos)
EmeritusMumbai, Maharashtra, India30+ days ago
Job descriptionRun site surveys; review HLD / LLD; coordinate MEP / fit-out; produce BoM / BoQ deltas. Oversee racks / IDF / MDF, structured cabling (TIA / EIA), labeling, copper / fiber certification, UPS / power, and env sensors. Lead cutover planning, test plans / UAT, soak tests, and acceptance signoffs. Deploy / operate L2 / L3 switching, SD-WAN CPE, firewalls, VPNs, NAC / 802.1X, VLANs / QoS. Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal). Implement segmentation and baseline hardening; integrate with SIEM / NMS. Install / maintain classroom AV, lecture capture, room schedulers, digital signage. Coordinate access control / CCTV / VMS and emergency paging integration with IT network. Build images; manage MDM / UEM (Intune or equivalent), printers, and shared devices. Support SSO (SAML / OIDC) and directory (AD / Entra ID) integrations with LMS / SIS / library systems. Own backup / restore runbooks for campus services; participate in DR tests. Run daily ops : monitoring (NMS / logs / SIEM), patching, capacity, asset / CMDB updates. Drive SLA reporting, problem / RCA, and continuous improvement. Direct SI / OEM / ISP / AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs. Produce clear documentation : as-builts, configs, diagrams, runbooks, and change records. Commission day-one IT for assigned campus(es) on schedule and within budget. Achieve ≥99.9% uptime for core services; P1 MTTR ≤ 60 min. Validate 100% teaching-space Wi-Fi (≥ –67 dBm, target throughput / latency per design). Stand up ITIL-aligned operations (incident / change / problem), monitoring, and documentation. Close build punchlists and audit findings within 30 days. 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India. Deep technical breadth across : Networking : routing / switching, SD-WAN, firewalls, VPN, NAC / 802.1X, QoS, segmentation. Wi-Fi : survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation. AV / Security : classroom AV (Crestron / Extron or similar), CCTV / VMS, access control basics. Identity / Endpoints : AD / Entra ID, SSO (SAML / OIDC), Intune / UEM, imaging, GPO. Ops / Observability : ITSM (ServiceNow / Jira), NMS (PRTG / SolarWinds / Aruba Central / DNA), SIEM basics. Strong ownership, initiative, and quality orientation; excellent documentation and communication. Certs (preferred) : CCNP (or CCNA + strong experience), CWNA / CWDP, ITIL Foundation; NSE4 / PCNSA, MD-102, or VCP are pluses. Bachelor’s in Engineering / CS or equivalent experience.
IT Lead — Campus Infrastructure (Daskalos)
Reports to : Head of IT Infrastructure
- Location : India (multi-city travel - Mumbai, Bangalore, Delhi)
Role Summary
Hands-on owner for end-to-end campus IT buildouts and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV / classroom tech, security systems, identity / endpoints, and run-ops—driving quality, timelines, and day-one readiness.
Responsibilities
Build & Commissioning
Network, Wi-Fi & Security
Classroom AV & Campus Systems
Identity, Endpoints & Services
Operations, Quality & Vendors
Key Objectives (First 6–12 Months)
Required Experience & Qualifications
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It Infrastructure Lead • Mumbai, Maharashtra, India
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