International Customer Support Executive

We are seeking enthusiastic and customer-focused professionals for the International Customer Support Executive role. You will handle voice-based interactions with international customers, resolving queries, offering product / service support, and ensuring excellent customer satisfaction. This role requires excellent English communication, a neutral accent, and the ability to work in a 24x7 environment.

Roles and Responsibilities :

• Handle inbound and outbound voice calls from international customers (US / UK / AU regions).
• Resolve customer issues efficiently, related to products, billing, orders, or services.
• Provide accurate information and effective solutions within defined timelines.
• Document all customer interactions meticulously in the CRM system .

Required Skills :

QUALIFICATION :

Skills Required

International Voice Process, Customer Service, Customer Support, Communication Skills, Problem Solving Skills, crm software