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International Client Support Executive(Voice / Blended)

International Client Support Executive(Voice / Blended)

ConfidentialPune
30+ days ago
Job description

Spes Manning Solutions is hiring enthusiastic and customer-focused individuals for our International Voice and Blended Process roles. This is an excellent opportunity to work with top global clients in a dynamic, fast-paced BPO environment. We are looking for talented professionals, from freshers with a passion for customer service to experienced individuals seeking career growth, who are ready to make an immediate impact.

Key Responsibilities

  • Handle inbound and outbound international customer calls, emails, and chats in a professional manner.
  • Resolve customer queries and provide accurate information in a timely manner .
  • Maintain high customer satisfaction by delivering excellent and empathetic service.
  • Meet performance targets for quality, productivity, and customer satisfaction scores.
  • Follow company protocols and maintain strict data confidentiality .

Who We're Looking For

  • Freshers : We welcome freshers with excellent English communication skills and a strong desire to learn and grow.
  • Experienced Candidates : We are looking for individuals with a track record of success in international voice or blended processes .
  • Work Schedule : Must be willing to work in rotational and night shifts .
  • Availability : Immediate joiners are preferred .
  • Location : Must be comfortable working from our office in Pune .
  • Compensation & Benefits

  • Salary :
  • Freshers : ₹18,000 - ₹24,000 (in-hand), equating to approximately ₹3 LPA .
  • Experienced Candidates : Up to ₹6.5 LPA , with a 30% hike on your last drawn salary.
  • Perks :
  • Attractive Incentives to reward your performance.
  • 5-Day Work Week with 2 days off.
  • Cab Facility (as per company policy) for a hassle-free commute.
  • International work exposure and excellent growth opportunities .
  • A friendly and supportive work culture.
  • To Apply

    If you're ready to join a great team and start a rewarding career, please contact us today.

    HR Rohan

  • Phone : +91-8530044468
  • Email : [HIDDEN TEXT]
  • Skills Required

    International Voice Process, Chat Support, Blended Process, Customer Service, Communication Skills, Bpo Operations

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    International Client • Pune

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