Global Customer Support
ConfidentialPune30+ days ago
Job descriptionSalary Package : Up to ₹6.5 LPA , with an in-hand salary ranging from ₹20,000 to ₹49,000 , plus attractive performance-based incentives. Schedule : Enjoy a 5-day working schedule with 2 rotational offs . Shifts : Work in rotational shifts for the UK and US processes . Transport : A complimentary both-way cab facility is provided for your convenience. We welcome freshers as well as experienced candidates. Excellent communication skills are essential. A positive attitude and a passion for customer support. Immediate joiners are required . Call / WhatsApp : 7447710444 Email : [HIDDEN TEXT]
Spes Manning Solutions is actively hiring for a Global Customer Support role to join our International UK and US Process. This is a fantastic opportunity for both freshers and experienced candidates to be part of a dynamic team. You will be responsible for providing exceptional service to our global clients through a Voice and Blended process , ensuring a positive experience with every interaction.
Responsibilities
- Handle inbound and outbound international customer calls or chats in a professional and timely manner.
- Resolve customer concerns efficiently , providing accurate and helpful information.
- Maintain accurate records of all customer interactions.
- Follow communication scripts , guidelines, and procedures to ensure a consistent standard of service.
- Meet performance benchmarks for quality, productivity, and accuracy.
Work Schedule & Perks
Requirements
How to Apply
No charges involved in the hiring process. If you are interested, reach out to us today!
Contact : Ravina
Skills Required
Customer Support, Customer Satisfaction, Communication Skills, Bpo Operations, Growth Planning
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Customer Support • Pune
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