Fujitsu - Technical Consultant - ServiceNow ITSM

Job Description ServiceNow Software Asset Management (SAM) Technical Consultant

Position : ServiceNow Technical Consultant Software Asset Management (SAM)

Experience Required : 5+ Years (ServiceNow Development & Implementation)

Employment Type : Full-time

About the Role :

We are looking for an experienced ServiceNow Technical Consultant specializing in Software Asset Management (SAM), ITAM, ITSM, and ITOM to join our growing team. The successful candidate will have a proven track record of delivering end-to-end ServiceNow implementations, driving technical excellence, and providing leadership in large-scale transformation programs.

This role offers the opportunity to work on challenging projects within a dynamic and passionate organization, where you can quickly establish yourself as a trusted advisor and recognized expert in the ServiceNow ecosystem.

Key Responsibilities :

• Lead end-to-end ServiceNow engagements, from requirements gathering through to implementation and support.
• Design, develop, and customize ServiceNow applications, with a primary focus on Software Asset Management (SAM), Hardware Asset Management, and IT Asset Management (ITAM).
• Collaborate with architects and stakeholders to design scalable, efficient, and high-performing ServiceNow solutions aligned with business needs.
• Optimize and maintain existing ServiceNow applications for performance, scalability, and compliance.
• Develop custom integrations with enterprise systems using REST, SOAP, Scripted APIs, Flow Designer, and Data Streams.
• Configure and manage ServiceNow Discovery and Service Mapping, including the setup and maintenance of MID servers.
• Lead code reviews, enforce development best practices, and ensure adherence to ServiceNow standards.
• Troubleshoot and resolve complex technical issues within the ServiceNow platform.
• Document technical solutions, designs, and gain stakeholder approvals.
• Act as a Sr. Consultant, delivering technical solutions and ensuring project success.
• Provide technical mentorship and guidance to junior developers, contributing to the growth of the ServiceNow capability within the team.
• Stay current with new ServiceNow releases, features, and industry trends, integrating relevant innovations into client solutions.
• Contribute to the development of reusable assets, accelerators, and Fujitsu IP solutions on the ServiceNow platform.
• Communicate technical concepts and solutions effectively to both technical and non-technical stakeholders.

Qualifications & Experience

Skills & Certifications :

ServiceNow Certifications :

(ref : hirist.tech)