This job offer is not available in your country.
ServiceNow Support Specialist
FedTecChennai, IN30+ days ago
Job descriptionServiceNow Certified System Administrator (CSA) required 5 years of experience in Information Technology operations. Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure. Familiarity with IT security policies. Bachelor’s degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills. Health & Wellness : Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being. Time to Recharge : Generous paid time off to relax and rejuvenate. Financial Security : 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage. Life & Family Support : Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services. Recognition & Growth : The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth. Fitness & Wellness : The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
ServiceNow Support Specialist
FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves troubleshooting incidents, resolving service requests, and ensuring the smooth operation of the ServiceNow environment.
Title : ServiceNow Support Specialist
Location : India (100% Remote)
Shift : Night Shift (6 : 30 PM IST – 4 : 00 AM IST) to align with U.S. time zones
Key Responsibilities :
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
- Provide support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and federal regulations.
Qualifications :
When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like :
Visit fedtec.com to learn more about who we are and where you can make an impact!
Commitment to Non-Discrimination.
As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.
If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!
No Agencies Please
Create a job alert for this search
Support Specialist • Chennai, IN
Related jobs
ServiceNow platform for our client based in.We are looking for a passionate.ServiceNow is aligned with IT service management and business objectives.
You should also have experience in.ITSM, and ITO...Show moreLast updated: 30+ days ago
- Promoted
Fujitsu - Technical Consultant - ServiceNow ITSM
Fujitsu TechnologyChennai Job Description ServiceNow Software Asset Management (SAM) Technical Consultant Position : ServiceNow Technical Consultant Software Asset Manageme...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
MNR SolutionsChennai Job Description : - In depth knowledge of the ServiceNow Platform, from the technology, development, integration and mo...Show moreLast updated: 12 days ago
- Promoted
ServiceNow SecOps
MindsprintChennai, IN ServiceNow SecOps Implementation Specialist (VR & SIR).ServiceNow platform with at least 3 years focused on SecOps – Vulnerability Response (VR) and Security Incident Response (SIR).ServiceNow Cert...Show moreLast updated: 25 days ago
- Promoted
IT Service Management Specialist - ServiceNow Platform
CORTEX ConsultantsChennai Role : IT Service Management (ITSM) Specialist Work Mode : Work from Office <...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
KVAS TechnologiesChennai ServiceNow Developer We are looking for an experienced ServiceNow Developer with strong expertise in Customer Service Management (CSM), Service Order Management (SOM)...Show moreLast updated: 30+ days ago
- Promoted
Senior Technical Consultant - ServiceNow FSM Module
MNR SolutionsChennai Job Overview : We are looking for an experienced and highly skilled ServiceNow Developer to join our team as a Senior Technical Consultant.
The ideal candidate will ha...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer (Portal and OM)
DecskillChennai, IN Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset : its people.Our main mission is to deliver value through knowledge and talent, and we achiev...Show moreLast updated: 16 days ago
- Promoted
SecOps ServiceNow
Hexaware TechnologiesChennai, Tamil Nadu, India Location : Chennai / Pune / Mumbai.Strong Implementation experience on all Core Module, Including ITBM & Integration with third party tools.
Java Scripting knowledge and hands-on experience on it.Hands-...Show moreLast updated: 7 days ago
- Promoted
ServiceNow Specialist
Saxon GlobalChennai, IN ServiceNow IT Service Management- minimum 8 years.Party Integration- minimum 8 years.Strong expertise in ServiceNow scripting, workflows, and integrations.
Strong knowledge of JavaScript, Flow Desig...Show moreLast updated: 4 days ago
- Promoted
Senior ServiceNow ITOM Technical Consultant
MNR SolutionsChennai Role and Accountabilities : This will suit an experienced Candidates in primarily involved in mapping data from various systems into ServiceNow, ensuring the efficien...Show moreLast updated: 10 days ago
- Promoted
ServiceNow ITOM Engineer
CBTSChennai, Tamil Nadu, India ServiceNow ITOM Engineer – Level 2.Strong hands-on experience in : .Tool and platform integrations.Experience in mid-sized to large-scale ServiceNow environments is preferred.Interested candidates wi...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Technical Architect
KANINIChennai, Tamil Nadu, India ServiceNow Technical Architect.Chennai, Coimbatore, Bangalore, Pune.Years overall IT experience with strong ServiceNow expertise.
We are looking for a highly skilled.ServiceNow Technical Architect.T...Show moreLast updated: 25 days ago
- Promoted
ServiceNow Developer
Tata Consultancy ServicesChennai, Tamil Nadu, India Ideally should not be more than 3-5).Experience in supporting implementation, administration, configuration, and development of the ServiceNow Platform.
Years’ experience as a core developer.Should ...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
Buxton ConsultingChennai, IN Position : ServiceNow Developer.IST daytime with a few hours overlapping PST until 10 AM PST (which is from 2 PM OR 3 PM IST to 11.
ServiceNow, Human Resource Service Delivery (HRSD), Customer Servic...Show moreLast updated: 22 days ago
- Promoted
ServiceNow Technical Lead
Tata Consultancy ServicesChennai, Tamil Nadu, India Role : ServiceNow Technical Lead.In-depth knowledge of ServiceNow development, architecture, and administration.Proficiency in ITOM, Catalog Item configuration, UI Scripting, and Access Control Lis...Show moreLast updated: 6 days ago
- Promoted
ServiceNow Performance Analytics
TechnozisChennai, IN We are looking for an experienced.Design, configure, and implement.ServiceNow Performance Analytics (PA).Collaborate with stakeholders to gather reporting requirements and translate them into actio...Show moreLast updated: 5 days ago
- Promoted
Technical Lead - ServiceNow
KANINIChennai, Tamil Nadu, India Chennai, Coimbatore, Pune, Bangalore.Years overall IT experience with strong ServiceNow expertise.The role requires strong hands-on skills, team leadership, and the ability to align technical deliv...Show moreLast updated: 25 days ago
- Promoted
ServiceNow Engineer - Remote
edariChennai, INRemote