JSM / JIRA ADMINISTRATOR

ConfidentialBengaluru / Bangalore

30+ days ago

Job description

Mandatory Skills :

JSM Administration, JIRA Administration, Automation Scripts , Confluence , Zephyr , Script Runner

Role & Responsibilities / Job Description :

We are implementing Jira JSM for our client. As part of this, we develop JSM intake forms, create automation scripts, to transition issues between jsm and Jira, and develop automation to automate manual processes. Develop Dashboards using eazy Bi and out-of-the-box widgets.

Roles

The resource will be the tech lead, who will do the following

Understand the requirements of the customer

Co-ordinate with client stakeholders to clarify requirements

Develop automation scripts, workflows, and configurations to implement them

Validate them using Zephyr

Present it to leadership for approval to deploy

Deploy the changes to production

Train end users in new functionality

Document changes in confluence pages

Day-to-day Atlassian tool upkeep and support activities

Research on solutions to given requirements

Collaborate with Atlassian and community forums for tool shortcomings and alternate options.

Skills Required

jira administration, Agile Methodologies, Scripting Languages, User Management, Reporting Tools

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Administrator • Bengaluru / Bangalore

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