LMS Administrator

Join our Team

About this opportunity :

We are seeking an experienced, detail-oriented LMS Administrator to manage and optimize our current Absorb LMS and to support a planned migration to a new LMS (TBD). This role will own day-to-day LMS administration, support migration activities (testing, cutover, etc.), as well as learn and manage the new LMS post-migration. The ideal candidate balances technical skills (LMS system administration, reporting) with stakeholder partnership, training, and documentation to ensure seamless learning experiences across the enterprise.

Key Responsibilities :

• Own day-to-day LMS administration : user provisioning, role & permission management, catalog maintenance, enrollment rules, and email templates.
• Upload, configure, and QA learning content including SCORM, xAPI, MP4, PDF, and assessments; manage content updates and content retirement.
• Build and maintain learning paths, curricula, and certifications
• Partner with Sr. Learning Content Manager to create and distribute learner and administrator reports and dashboards using LMS reporting and supplemental BI tools.
• Troubleshoot learner and administrator issues; maintain an SLA for ticket resolution and communicate status to stakeholders.
• Partner with instructional designers, and content owners to publish and QA courses; support content migrations and / or platform upgrades.
• Create and maintain system documentation, process guides, and training materials for administrators and end users.
• Partner with Sr. Manager Learning Content to track and report on LMS KPIs and continuous improvement opportunities (e.g., course completion rates, user activity, platform issues, etc.)

Required Qualifications :

Preferred / Optional Experience :

KPIs / Success Metrics :

Tools & Technology :

Compensation & Benefits :

How to Apply :

Please submit a resume, a short cover letter describing your LMS experience, and an example of a reporting / dashboard deliverable (if available).

Skills Required

Oauth, Captivate, Apis, Power Bi, Saml, Tableau, Scorm, Sql, Sso, Articulate Storyline, AICC