Design, customize, and administer Jira environments to support complex project management and workflow requirements at an enterprise level.
Collaborate with cross-functional teams and stakeholders to gather and analyze requirements, translating them into scalable Jira configurations including custom fields, screens, workflows, and schemes.
Develop, implement, and maintain automation rules, scripts (Groovy / JavaScript), and Jira plugins to optimize processes and increase system efficiency.
Integrate Jira with third-party tools and enterprise applications such as Confluence, Bitbucket, GitHub, CI / CD pipelines, ServiceNow, Slack, and others to ensure seamless data flow and collaboration.
Monitor system performance, scalability, and data integrity; proactively troubleshoot and resolve Jira-related issues to minimize downtime and disruption.
Implement and enforce user access controls, security schemes, and governance best practices within Jira and the broader Atlassian toolset.
Provide technical guidance and support to teams on Jira usage, best practices, and customization capabilities.
Stay updated on Atlassian product updates, tools, and industry trends to continuously improve the Jira ecosystem.
Qualifications :
7+ years of hands-on experience in Jira administration, customization, and development.
Strong proficiency in Jira configurations, workflows, custom fields, screens, permissions, and schemes.
Expertise in scripting languages such as Groovy and JavaScript for Jira automation and plugin development.
Experience integrating Jira with enterprise tools like Confluence, Bitbucket, GitHub, CI / CD systems, ServiceNow, Slack, etc.
Solid understanding of Jira security, user roles, access controls, and governance frameworks.
Proven problem-solving skills with the ability to troubleshoot complex Jira issues.
Excellent communication and collaboration skills to work effectively with stakeholders and technical teams.
Atlassian certification(s) is a plus.
Preferred Skills :
Experience with Jira Data Center and performance tuning.
Familiarity with Agile and DevOps environments.
Knowledge of related Atlassian tools and plugin ecosystems.