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Key Account Executive - Ecom

Key Account Executive - Ecom

ConfidentialMumbai
30+ days ago
Job description

Role Overview :

We are seeking an experienced and results-driven Sales Head (B2C) to lead our retail and direct-to-consumer sales efforts in the chemicals industry. The ideal candidate will have a deep understanding of B2C sales channels, a strategic mindset, and strong leadership capabilities to drive revenue growth, customer satisfaction, and market expansion.

Key Responsibilities :

Strategic Planning & Leadership

  • Develop and execute comprehensive B2C sales strategies aligned with business goals.
  • Identify new market opportunities and channels for direct sales growth.
  • Build, mentor, and manage a high-performing B2C sales team across regions.

Revenue Growth & Target Achievement

  • Drive revenue targets through effective sales planning and channel optimization.
  • Monitor key performance indicators and implement corrective actions as needed.
  • Forecast sales trends and adjust plans to capitalize on opportunities.

    • Customer Acquisition & Retention

  • Design and implement customer acquisition strategies across digital, retail, and other B2C channels.
  • Build long-term customer relationships by ensuring exceptional service delivery.
  • Leverage customer feedback to refine offerings and improve user experience.

    • Market Intelligence & Product Positioning

  • Conduct regular market research to understand trends, competitor strategies, and consumer behavior.
  • Work closely with the product and marketing teams to align offerings with customer needs.
  • Position the company's B2C product range effectively across platforms.

    • Cross-functional Collaboration

  • Collaborate with Marketing, Product Development, Supply Chain, and Finance to ensure smooth execution of B2C operations.
  • Drive synergies between online and offline B2C channels for seamless customer experiences.

    • Who Are We Looking For

    Education :

  • Bachelor's degree in Business, Marketing, or a related field. MBA is preferred.

    • Experience :

  • 10+ years of progressive experience in B2C sales , preferably in the chemicals , FMCG, or related industries.
  • Proven track record of leading large sales teams and achieving business growth targets.

    • Skills :

  • Strong strategic thinking and execution skills.
  • Excellent leadership, team management, and interpersonal abilities.
  • Deep understanding of customer behavior and B2C sales dynamics.
  • Proficient in CRM tools and sales analytics.

    • Why Join Us

  • Be a part of a growing and innovative company in the chemicals space.
  • Opportunity to lead B2C expansion at a national level.
  • Competitive compensation with performance-based incentives.

    • Skills Required

    Finance, Agile, Editor

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