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Manager / Senior Manager - Learning & Development

Manager / Senior Manager - Learning & Development

Manipal Hospitals (MHEPL)India
2 days ago
Job description

About the Job :

We are looking for a passionate and dynamic experienced L&D Professional to join our team at Manipal Hospitals!

About Us :

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 38 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Role : Manager / Senior Manager – Learning & Development

Location : Bangalore

What You’ll Do :

The role holder will design & deliver behavioral & communication training programs with the aim of enhancing patient experience, service excellence, team work & leadership capabilities within the hospital.

  • Develop and implement a comprehensive L&D strategy aligned with business objectives, patient care standards, and industry trends.
  • Establish a structured learning roadmap for different employee levels, including frontline staff, support staff, and leadership teams.
  • Design and deliver behavioral, and leadership training programs for employees across all levels.
  • Implement onboarding behavioural training programs for new employees to ensure smooth integration.
  • Design and implement leadership development programs for departmental heads, and high-potential employees.
  • Facilitate executive coaching programs for emerging and existing leaders across the network
  • Establish training assessment metrics and conduct post-training evaluations to measure impact.
  • Gather feedback from participants and stakeholders to improve program effectiveness.
  • Analyze training ROI and business impact to ensure alignment with organizational goals.
  • Recommend development interventions for continuous improvement
  • Collaborate with hospital leadership team to drive learning initiatives.
  • Lead change management initiatives to promote a learning-focused organizational culture.

What We Are Looking For :

  • Graduation / Post-graduation in any discipline
  • Minimum 12 years of experience in a service-related industry (Aviation and Hotels preferred); contributed to or managed the end to end Learning and Development Function
  • What We Offer :

    Competitive salary and benefits package

    Opportunities for professional development and career growth

    A collaborative and inclusive work environment

    How to Apply :

    Ready to make your mark with us? Apply now by sending your resume to

    Oindrila.mukherjee@manipalhospitals.com

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