Key Responsibilities :
- Handle inbound and outbound customer interactions via voice and chat
- Understand and resolve customer queries effectively and professionally
- Provide accurate information and ensure customer satisfaction
- Maintain records of customer interactions and follow up when necessary
- Adhere to shift schedules and performance metrics
Candidate Profile :
Graduates / Undergraduates can applyFreshers and experienced professionals are welcomeExcellent spoken and written English communication skills requiredStrong interpersonal and problem-solving skillsWillingness to work in rotational shiftsSkills Required
Customer Service, International Voice Process, Chat Support, Verbal Communication, Written Communication