Sr Professional Service Engineer

JOB DESCRIPTION

This position is accountable for the support of RTDS infrastructure and applications. The primary responsibilities include deploying and overseeing real-time software and infrastructure on the cloud / on-prem, ensuring system maintenance to optimize performance and uptime for end-users, and upholding a secure environment. The role also involves designing and implementing new technologies to meet client requirements.

As an advanced technical position, it demands expert judgment and analysis in the design, development, and implementation of technical products and systems. The incumbent will be adept at resolving highly complex technical issues, conducting advanced research, and recommending process improvements to enhance product quality. Familiarity with various concepts, practices, and procedures in the field is essential. The successful candidate will leverage their extensive experience and sound judgment to effectively plan and achieve organizational goals.

RESPONSIBILITIES

SAFETY, SECURITY & COMPLIANCE

• Maintains the highest standards of corporate governance, ensuring that all activities are conducted ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By
• Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk
• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises

QUALITY

OPERATIONS

COMMUNICATION

FINANCIAL

QUALIFICATIONS

Experience & Education

Required

Preferred

Required

Knowledge, Skills & Abilities :

Travel Requirement :

This role may require domestic and potentially international travel of up to :

Skills Required

It Infrastructure Services, Networking, Load Balancing