Key Responsibilities :
- Attend and respond to breakdown calls in the assigned region.
- Raise requests for parts and close transactions under Warranty, CAMP, or Chargeable services.
- Perform installation of equipment at customer sites.
- Complete preventive maintenance as per schedule.
- Promote service contracts and consumables.
- Demonstrate products to customers and provide training.
- Update service reports in Oracle.
- Identify potential parts requirements, submit quotes, and collect purchase orders.
- Identify potential equipment requirements and generate service leads for the sales team.
- Coordinate with other departments to solve technical issues.
Skills Required
Repair, Service Engineering, Preventive Maintenance, Warranty, Troubleshooting, demonstration