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Client Services Representative

Client Services Representative

ConfidentialMumbai City, Navi Mumbai, Mumbai
11 days ago
Job description

Interactive Brokers is seeking MBA / Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

  • Respond to retail and professional clients inquiries via inbound calls, email and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Qualifications :

  • Education : University degree (Post Graduation / Bachelors) required
  • Excellent verbal and written communication skills in English.
  • Good quantitative / analytical skills
  • High level of MS Excel skills required
  • An Enthusiastic / Energetic personality with a positive attitude towards learning more about global financial markets.
  • Company Benefits & Perks :

  • Competitive salary package.
  • Performance based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company paid snacks.
  • Hardship / shift allowance with company provided pickup & drop facility
  • Attractive employee referral bonus.
  • Frequent company sponsored team building events and outings.
  • Skills Required

    Ms Excel, Client Support, Finance, Trade Investigation

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    Client Service Representative • Mumbai City, Navi Mumbai, Mumbai

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