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Global Client Services - Associate

Global Client Services - Associate

ConfidentialMumbai
8 days ago
Job description

Responsibilities

  • Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat
  • Obtain thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Qualifications

  • Experience : 2 years in trading or brokerage services
  • Education : University degree (Bachelors) required
  • NCFM / NISM certifications in capital markets, derivatives and currency derivatives
  • High level of MS Excel skills required
  • Language skills : Fluent English
  • Good quantitative / analytical skills
  • Excellent oral / written communication skills required

    • Skills Required

    Ms Excel

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    Client Service Associate • Mumbai