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Store Manager - Zoya

ConfidentialBengaluru / Bangalore

21 days ago

Job description

Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met.

Ensure an adequate level of staffing in the store as per the store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities, and targets are cascaded appropriately and effectively monitored :

Store operating policy

Increase in customer satisfaction score

Increase in revenue

Number of cases of non-compliance

Adherence to timelines

Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization.

Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.

Review the various financial records and ensure their consistency as per the guidelines; ensure that all commercial compliance is carried out as per the corporate guidelines.

Ensure the implementation of the Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme.

Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs, etc., and ensure maximum customer engagement.

Manage store operations in coordination with all relevant stakeholders like admin, IRSG, Regional VM, etc.

Ensure the maintenance of stock levels and their replenishment as per sales and customer preferences.

Assess the aging of stock and product mix as per market preferences within the store and coordinate with the merchandising team for optimization.

Ensure the purchase of old gold is as per company policy and tally the stock of old gold on a daily basis.

Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the identified activities.

Ensure the implementation of lean retailing principles in the store.

Skills Required

Retail Store Operations, Inventory Control, Retail Management, Retail Operations, Store Management, Store Planning

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Store Manager • Bengaluru / Bangalore

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