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Just In Time - Store Manager

Just In Time - Store Manager

Just in timeBangalore, India
26 days ago
Job description

About the Role :

We are seeking a dynamic and results-oriented Store Manager to lead our premium retail store specializing in Apple products and watches.

The ideal candidate will have a strong background in high-end retail, with experience managing teams, store operations, and delivering exceptional customer experiences in a premium brand environment.

Key Responsibilities :

Store Operations & Performance Management :

  • Manage day-to-day operations of the store, ensuring smooth workflow and high standards of service.
  • Monitor and analyze store performance metrics and prepare reports to track progress and identify areas for improvement.
  • Ensure stock planning, availability, and timely replenishment.
  • Maintain strict adherence to SOPs, audits, and compliance guidelines.

Team Leadership & Development :

  • Lead, motivate, and manage a team of at least 10 members, fostering a healthy work environment and encouraging high performance.
  • Conduct regular team reviews, briefings, and coaching sessions.
  • Handle escalations promptly, ensuring customer satisfaction and operational efficiency.
  • Lead by example, promoting professionalism, attention to detail, and a customer-first mindset.
  • Customer Experience & Visual Merchandising :

  • Deliver the right mix of products and services to meet customer expectations.
  • Ensure visually appealing merchandising that aligns with brand standards.
  • Maintain excellent customer handling and communication standards.
  • Collect market intelligence and track trends to enhance business strategies.
  • Skills & Competencies :

  • Proven leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Ability to multitask and work in a fast-paced, high-end retail environment.
  • Conflict resolution and decision-making skills.
  • Strategic thinking and creativity in implementing business initiatives.
  • Computer-savvy, especially proficient in Excel for generating reports and monitoring KPIs.
  • Flexibility to adapt to variable working hours as required in a retail environment.
  • Desired Profile :

  • Prior experience in premium brands, upmarket retail stores, or high-end retail chains.
  • Minimum 23 years of experience managing a team of 10 or more members.
  • Excellent communication skills and customer service orientation.
  • Confident, presentable, and professional demeanor.
  • Knowledge of e business products or luxury watches is a plus
  • (ref : iimjobs.com)

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