Description :
Job Title : Store Manager
Location : Noida
Department : Retail Operations
Industry : Retail / Fashion / Apparel
Qualification : Master's / Bachelors Degree in Retail Management, Business Administration, or a related field
About the Company :
V2 Retail Limited is one of Indias fastest-growing retail chains, offering a wide range of fashionable apparel and lifestyle products at affordable prices. With over 25 years of presence in the retail market, V2 Retail has built a reputation for delivering exceptional customer experiences and high-quality merchandise. Under the visionary leadership of Mr. Ram Chandra Agarwal, the company continues to expand its footprint while maintaining operational excellence through innovative systems like SAP.
Role Overview :
The Store Manager will be responsible for leading and managing the overall operations of the retail store. The role focuses on achieving sales targets, ensuring superior customer experience, maintaining stock levels, and managing store staff efficiently while upholding brand standards and operational compliance.
Key Responsibilities (KRAs) :
- Oversee day-to-day store operations, ensuring smooth workflow and adherence to company policies.
- Drive sales and profitability by achieving daily, weekly, and monthly sales targets.
- Ensure exceptional customer service standards and handle escalated customer queries effectively.
- Manage and motivate store staff to achieve performance goals and maintain team morale.
- Monitor inventory levels, stock replenishment, and prevent stock-outs or overstocking.
- Implement retail loss prevention and shrinkage control measures.
- Maintain store hygiene, visual merchandising standards, and brand presentation.
- Prepare daily and monthly sales reports and share insights with the regional office.
- Schedule staff shifts, track attendance, and ensure efficient manpower utilization.
- Coordinate with the backend, logistics, and supply chain teams for smooth operations.
- Identify training needs and facilitate staff development programs.
- Ensure compliance with safety, audit, and operational standards.
- Continuously monitor market trends and customer preferences to enhance store performance.
Required Skillsets :
Proven experience in retail store operations and team management.Strong understanding of retail KPIs, sales analytics, and inventory management.Excellent leadership, communication, and interpersonal skills.Customer-centric mindset with strong problem-solving abilities.Proficiency in MS Office and familiarity with retail management software (SAP preferred).Strong organizational and multitasking capabilities.Ability to work under pressure and meet operational deadlines.Sound knowledge of retail loss prevention and cost-control measures.(ref : iimjobs.com)