Tele Calling

Working Days - Mon to Fri

Working Timings - 6AM to 3PM

Job Title - 'Accounts Department – Calling Executive'

About the Role

We are seeking a dynamic and detail-oriented Calling Executive to join our Accounts Department at our South Delhi office. This role requires excellent communication skills, strong follow-up abilities, and the capacity to manage high call volumes while maintaining accurate data records. The candidate will play a key role in ensuring timely fee collection and smooth account operations.

Key Responsibilities

Make 100–150 inbound and outbound calls daily to students regarding due or pending fees.

Conduct regular follow-ups via phone calls, emails, SMS, and student data maintenance software reminders.

Update and maintain accurate data in student data maintenance software and Google Sheets on a daily basis.

Prepare and manage payment schedules in the student data maintenance software.

Maintain a follow-up tracker to monitor pending payments and action taken.

Coordinate with the Accounts Head for reporting and escalation of overdue cases.

Skills & Competencies Required

Clear and Fluent Communication in English (verbal & written).

Basic Mathematics Skills – ability to calculate amounts, percentages, and totals.

Proficiency in Google Sheets & MS Excel (knowledge of formulas like SUM, AVERAGE, PERCENTAGE, etc.).

Basic Accounting Knowledge – understanding of GST invoices and basic billing terms.

Strong persuasion, follow-up, and negotiation skills.

Good organizational skills with attention to detail.

Ability to work in a fast-paced, target-driven environment.

Qualifications

Graduate in any discipline (Commerce / Accounts background preferred).

1–3 years of experience in telecalling, accounts follow-up, or a similar role.

Interested candidates can share resume on whatsapp no.- 8383017540

Education

Bachelor of Commerce (B.Com)

Skills Required

Tele Calling, Ms Excel, calling , google sheets , Gst, Invoices