Senior Territory Manager-Home Loan and Suvidha LAP

Job Requirements

Role / Job Title : Senior Territory Manager-Home Loan and Suvidha LAP

Business : Retail Banking

Function department : Home Loans

Job Purpose

Senior Territory Manager – Home Loan and Suvidha LAP, Direct is responsible for sourcing Home Loan / Suvidha business from the bank's existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.

Key Responsibilities

Primary Responsibilities

• Generate Home Loan / Suvidha leads through internal channels including branches, relationship managers, call centres, and loan centres.
• Engage with existing customers to understand financial needs and offer suitable Home Loan / Suvidha solutions.
• Conduct customer meetings to assess eligibility, financial standing, and property documentation.
• Ensure smooth processing of applications, documentation, and disbursement coordination.
• Deliver timely support and personalized service to enhance customer satisfaction.
• Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.
• Track and report sales performance, pipeline status, and market feedback to senior management.
• Ensure adherence to internal processes, audit guidelines, and regulatory compliance.
• Coordinate with credit, operations, legal, and technical teams for efficient loan processing.

Secondary Responsibilities

Education

Experience

Skills Required

Relationship Management, Loan Processing, banking systems, Customer Engagement, Regulatory Compliance