We are seeking an experienced Business Product Manager with expertise in the US Healthcare payer domain to lead the integration of our Core Administration System, focusing on enrollment, claims, and payment functional areas. Utilize market insights, customer feedback, and business priorities to shap...
He/She is responsible to optimize and prioritize customer service actions through the arbitration and allocation of resources. Proactively ensure order processing according to the agreed delivery date with customers, product availability and DC capacity and follow-up until the delivery for the QC cu...
This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics. Ensure adherence to service & quality benchmarks and provide a best-in-class ...
Job Title : Assistant Manager - Customer Service. Responsible for complete order to cash process and interaction with customers related to the process including the wide range of Customer Service activities. Follow trade compliance guidelines in discharge of customer service responsibilities. Handli...
The Assistant Manager, Customer Service, is responsible for supporting the Customer Service Manager in overseeing day-to-day operations of the customer service team. The role involves overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analyt...
Purpose of the Job: Manage all Branch Operation, Audit, Investor /Distributor service & escalations. CRM management & closure of cases with pre-defined TAT Engage with multiple internal departments to resolve issues within specified TAT Excel skills & Sales MIS preparation SPOC for sales team member...
JOB DESCRIPTIONPurpose of the Job:Manage all Branch Operation, Audit, Investor /Distributor service & escalations. CRM management & closure of cases with pre-defined TAT- Engage with multiple internal departments to resolve issues within specified TAT- Excel skills & Sales MIS preparation- SPOC for ...
Job Purpose:</b><br/><br/>This role is responsible for driving <b>Product Per Customer (PPC) </b>for the company, encompassing <b>lending </b>and <b>non-lending</b> offerings. The role calls for a data-driven leader with expertise in <b>pro...
The ideal candidate will have a strong background in indirect taxation, with extensive knowledge of Goods and Services Tax (GST) laws, compliance, and advisory services. Position Overview:</p><p><br/></p><p>- We are seeking an experienced and motivated Manager to manage...
Be the Single point of contact for all Supply chain related tickets / errors raised from Sales team or external customers. Collaborate with Sales and Category to ensure that all customer-facing issues are resolved in a timely mannerRequirements:● Good analytical skills, attention to detail and commu...
Customer Succes/ServiceExperience in working with the US/International customers and time zones. Customer Success/ServiceAbout RTDS:Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony....
We are currently recruiting for Customer Services Manager for Qatar Airways Customer Contact Centre in Ahmedabad, India. Develop, manage, coordinate, and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service pro...
NPS, Mystery Shop) and use it to make improvements to the customer experience Supports the retailer to deliver outstanding customer service by getting involved to support the resolution of complex or important customer issues (for example by liaising with the NSC to obtain support on a specific tech...
Manager - Customer and Distribution Services. ...
ETA checking for FCL , LCL shipments & MBL taken from agent for LCL shipment.Scrutiny table sending to client with requirements.Pre alert mail to EDI Team, including part documents received, I have to search all mail & take documents from it because all documents in part from client.Daily Follow up ...
As a Customer Service & Operations Delivery Manager, youll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. Join us as a Customer Service & Operations Delivery Manager. Youll be collaborating with colleagues across the bank, makin...
Be the Single point of contact for all Supply chain related tickets / errors raised from Sales team or external customers. Collaborate with Sales and Category to ensure that all customer-facing issues are resolved in a timely manner. ...
Job Title : Assistant Manager - Customer Service. Responsible for complete order to cash process and interaction with customers related to the process including the wide range of Customer Service activities. Follow trade compliance guidelines in discharge of customer service responsibilities. Handli...
Present monthly service reviews and Service Improvement Program actions; manage customer expectations; interpret high level dashboard of all operations to customer (sponsor / service director). Ensure full compliance of agreed solutions and services to meet customer needs; proactive monitoring of ag...
Assistant Manager Customer Care/ Service. To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. ...
Join us as a Customer Service & Operations Delivery Manager. As well as providing your expertise on regulatory, system, process, product, or customer proposition impacts on your operation, youll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational r...
Proven experience as outlet manager or in other managerial position. KS Bakers Private limited is looking for an experienced Outlet Manager to. The ideal candidate should have experience as a store manager and knowledge. Deal with complaints from customers to maintain the store’s reputation. ...
Backed by deep industry expertise (Citi, PhonePe, HDFC Bank, MMT, etc) and access to a robust travel ecosystem, we’re building a business that seamlessly integrates protection and value-added services into the travel journey of our customers (travel agents). We are looking for a dynamic senior manag...
We are seeking an experienced Business Product Manager with expertise in the US Healthcare payer domain to lead the integration of our Core Administration System, focusing on enrollment, claims, and payment functional areas. Utilize market insights, customer feedback, and business priorities to shap...
Present monthly service reviews and Service Improvement Program actions; manage customer expectations; interpret high level dashboard of all operations to customer (sponsor / service director)Provide customer with informed industry benchmarks e. Customer Service and Service Management Experience• 6 ...