We’re looking for a Customer Experience Manager who can lead with empathy, think strategically, and turn day-to-day interactions into brand-building moments. You’ll create systems, design experiences, and help shape the way customers think and feel about autobrush. Develop and own a customer experie...
Customer Success & Account Management. Proactively identify opportunities for product enhancements based on customer feedback. SimplifyVMS platform, guiding customers through onboarding, configuration, and best practices. Customer Success, Training, Solutions Consulting, or Technical Support. ...
Monitor and motivate customer experience & sales managers through conversations. Drive business goals & strategies to pave the way for outstanding customer experience. Quality Assurance & Improvement Manager. Champion opportunities to consistently improve the experience. ...
We’re looking for a Customer Experience Manager who can lead with empathy, think strategically, and turn day-to-day interactions into brand-building moments. You’ll create systems, design experiences, and help shape the way customers think and feel about autobrush. Develop and own a customer experie...
Mayfair Housing is seeking a seasoned Customer Delight & Experience Manager with a strong background in the hospitality industry to elevate our customer journey and foster lasting relationships. Develop customer journey maps to identify touchpoints and optimize the customer experience across all sta...
We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. You’ll act as the voice of the customer, collaborating with internal teams to enhance the customer experience and deliver exceptional value. As a Cust...
Customer Experience Strategy: Develop and own a customer experience roadmap that aligns with our values and brand standards. About the role: We’re looking for a Customer Experience Manager who can lead with empathy, think strategically, and turn day-to-day interactions into brand-building moments....
About the role: We’re looking for a Customer Experience Manager who can lead with empathy, think strategically, and turn day-to-day interactions into brand-building moments. Why this role is uniqueYou’ll be the connective tissue between the brand and our customers—shaping not just what we say, but ...
Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business trends (CXBT) is looking for a Customer Journey Insights (CJI) Program Manager to join our Global Capa...
We are looking for a customer service professional who is passionate about delivering great customer experience across the business, and is able to influence key stakeholders to imbibe the culture of doing the right thing for the customer. You understand what factors make a great customer experience...
Develop and manage the end-to-end chatbot strategy for customer onboarding and sales, customer service, and collections across platforms such as WhatsApp, website, and our Saathi mobile App. Drive chatbot improvements, focusing on business outcomes such as enhanced customer experience, increased con...
We’re looking for a Customer Experience Manager who can lead with empathy, think strategically, and turn day-to-day interactions into brand-building moments. Why this role is uniqueYou’ll be the connective tissue between the brand and our customers—shaping not just what we say, but how we make peopl...
We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. You’ll act as the voice of the customer, collaborating with internal teams to enhance the customer experience and deliver exceptional value. As a Cust...
To achieve this, we’re seeking an experienced Customer Experience Manager– Physical Spaces & Service Experience who will own the full spectrum of offline interactions, from layout and ambiance to service and staff training. As the Customer Experience Manager – Physical Spaces & Service Experience, y...
Engineering Manager, Customer Capacity Experience. Bachelor's degree or equivalent practical experience. Java, Python, GO, or C codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Experience in capacity planning and management. ...
Roblox is seeking a Customer Experience Manager based in India for the Brand Partnerships team, to ensure timely and efficient resolution of brand partnership customer support requests and support needs. This full-time position is based in India, and will report to [Manager, Customer Experience ]. P...
The Customer Experience Team's Vision is to simplify lives by providing best in class experience to our customers and merchants across payment products & services in a cost-efficient manner. Design and lead the Refunds Experience program to identify crucial customer experience gaps, be the single po...
Eliminate dissatisfaction by ensuring customer issues are well managed and ultimately prevented • Ensure a reliable process is operating to solve customer complaints fast and effectively • Be the reference of the plant for I2P process as “I2P Champion” Escalate customer issues to the right organizat...
Key Deliverables • Customer engagement & communication • Project kick off meeting/call with Customer • Resolution of customer dependencies • Share Project Plan with the customer • e2e tracking & monitoring of project delivery • Proactive & timely project status update to the customer • Project Stage...
The ideal CX Manager is an experienced customer experience professional with a program / project management background, excellent communication skills and deep empathy for our customer’s everyday struggles and challenges. Design new and innovative customer interactions and touchpoints to enhance and...
Job Description:</p><p><br/></p><p>- Customer Experience is vital to our long-term profitability. Strong Customer Service experience. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities ...
As a Senior Customer Experience Program Manager, you will help build and lead our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with ...
Ensure timely dispatch (automated) and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days . Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and close the dispute raised by the Custome...
We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customers experience. Our Customer Support Tea...
The Customer Experience Manager is a key role within the Customer Support Organization. Customer Experience Manager II. Goal is to provide an industry-leading customer experience for Rubrik customers in both a proactive and reactive manner. Works as the POC, driver, and customer advocate for major p...