We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. You’ll act as the voice of the customer, collaborating with internal teams to enhance the customer experience and deliver exceptional value. As a Cust...
The Operations -Manager- Customer Experience is responsible for overseeing the overall customer service operations within TBO. Manager-Operations : Customer Experience. This requires collaborating with various departments and teams, implementing service standards, working on enhancements through pro...
Key Requirements- Leadership Experience: 10+ years of experience in leading customer delivery/implementation teams, with a minimum of 3 years in a leadership role. Complex Project Experience: Proven track record of delivering complex projects and deploying solutions for large enterprise customers, p...
DESCRIPTION:Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business trends (CXBT) is looking for a Customer Journey Insights (CJI) Program Manager to join our...
Leadership Experience : 10+ years of experience in leading customer delivery/implementation teams, with a minimum of 3 years in a leadership role. Complex Project Experience : Proven track record of delivering complex projects and deploying solutions for large enterprise customers, preferably in the...
BASIC QUALIFICATIONS:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes an...
We are expanding our Customer Experience Team in Gurugram and looking for Customer Experience Managers to join our dynamic global team and elevate our commitment to delivering unparalleled customer satisfaction. Job Title: Customer Experience Manager ILocation : Gurugram, IndiaPosition Type: Full...
BASIC QUALIFICATIONS:- Experience using data and metrics to drive improvements- 6+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing p...
Experience: Overall experience of 10-14 years with strong experience as a Delivery/program Manager for mobile apps and solution management. Reporting to the Mobile Experience Manager, you will be responsible for managing technical resources, SOW/POs, budget, and coordinating their efforts to ensure ...
BASIC QUALIFICATIONS:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes an...
BASIC QUALIFICATIONS:- Experience using data and metrics to drive improvements- 6+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing p...
Experience: Overall experience of 10-14 years with strong experience as a Delivery/program Manager for mobile apps and solution management. Reporting to the Mobile Experience Manager, you will be responsible for managing technical resources, SOW/POs, budget, and coordinating their efforts to ensure ...
A large fintech, specializing in Ultra HNI Investment Services is hiring for a "Customer Experience" profile. Academic Qualification and Experience:. Experience: 4-8 years in Wealth Management. ...
Experience Required (Functional/ Technical): 4-6 years of experience in Salesforce CRM – (Sales Cloud /Partner Cloud /Marketing Cloud. ...
Leadership Experience: 10+ years of experience in leading customer delivery/implementation teams, with a minimum of 3 years in a leadership role. Complex Project Experience: Proven track record of delivering complex projects and deploying solutions for large enterprise customers, preferably in the U...
Develop and execute a customer experience strategy for E-commerce in alignment with the company's goals and vision. Product selling, Order Fulfillment and Post Purchase experience and Social Media. Work closely with the UX/UI team (internal/eternal ) to conceptualize and craft intuitive and visually...
Customer Focus: Build strong relationships with customers and stakeholders to gather feedback and identify product improvement opportunities. User Experience: Work closely with UX/UI designers to create intuitive and user-friendly product interfaces. Ensure a seamless user experience across all plat...
Customer engagement & communication . Project kick off meeting/call with Customer . Resolution of customer dependencies . Share Project Plan with the customer . ...
Principal, Customer Experience Mobile Program Manager - 009470. Overall experience of 10-14 years with strong experience as a Delivery/Program Manager for mobile apps and solution management. Reporting to the Mobile Experience Manager, you will be responsible for managing technical resources, SOW/PO...
Escalation management, and or customer facing support technical roles/account managementEffective relationship and team builderStrong technical background in Networking, Storage, Backup and Recovery, Cloud solutions (S3, Azure…), and Hypervisors (VMware, Hyper-V…)Required Storage vendor experiencePr...
Job Summary:The Operations -Manager- Customer Experience is responsible for overseeing the overall customer service operations within TBO. Manager-Operations : Customer ExperienceTBO– ( www. This requires collaborating with various departments and teams, implementing service standards, working on ...
Cx Experience team is looking for an experienced Manager, who can work independently in a fast paced, ambiguous environment and will champion the customer experience across all Payment categories. Cx Experience team is looking for an experienced Manager, who can work independently in a fast paced, a...
Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin). Bachelors degree in Engineering, Computer Science, a related field, or equivalent practical experience. Experience in technical project management, stakeholder management, professional services, solution engine...
Conduct customer research, identify gaps in product/experience offering, and design solutions that address unmet customer needs. Have you ever thought about what it takes to detect and prevent fraudulent purchases among millions of e-Commerce transactions in different countries? What would you do to...
Experience – 5-6 years in Customer Experience role at a Managerial Level, Complaint Handling/ Management exp. Drive Customer Satisfaction, Net Promoter Score for the Brand with insights to Operations and Marketing for intervention and improvement. End 2 End Customer issue management and resolution. ...