L3 Production Support

Role : L3 support (Technical Specialist – Technical Support Engineer)

YOE- 6 - 8

CTC - 16LPA

Notice period - Immediate

Mode : WFO, Mumbai

Primary Responsibilities :

• A Tech support Engineer is responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns.
• We must make sure that everything that goes to production complies with a set of general requirements like diagrams, dependencies of other services, monitoring and logging plans, backups, and possible high availability setups.
• Even when the software complies with all the necessary requirements such as uncaught exceptions, hardware degradation, networking problems, latencies, high usage of resources, or slow responses from our services could happen at any time. We always need to be prepared and be ready to act.

Key Technical Skills –

What you’ll do :

Key Responsibilities :

List of tools we are using internally :

Qualification :