Bachelor's degree in Computer Science, Information Technology, or a related field.1-3 years of experience in IT production support, preferably in banking or financial services.Basic understanding of payment systems, transaction flows, and banking operations is highly desirable.Familiarity with ticketing tools and monitoring tools.Good problem-solving skills and ability to work under pressure in a fast-paced environment.Strong communication skills with the ability to liaise effectively across teams.Knowledge incident management processes is a plus.Skills Required
Production Support, Application Support, Payments