Senior Process Manager

Job Description

Senior Process Manager - Transition

Pune | Full-time (FT) | Financial Markets

Shift Timings : APAC / EMEA / US |Management Level : SPM| Travel Requirements : NA

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Transition Manager – Job Description

Basic Requirements :

• Self-driven and able to work with minimal supervision.
• Creative problem solver with a pragmatic approach.
• At least 4+ years of hands-on operations, project management or end-to-end transition experience.
• Strong operations management expertise, particularly in the Banking and Financial Services (BFS) domain. Proficiency in at least one area (e.g., KYC) is preferred, with a willingness to learn and contribute to other domains (e.g., settlements, middle office, trade matching).
• Proven experience in setting up operational frameworks, including FTE estimation, QA planning, and metric reporting.
• Ability to create effective project presentations and comprehensive documentation.
• Experience in managing projects from planning through execution, tracking deliverables, and ensuring progress.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in Microsoft Project, MS Office (PowerPoint, Advanced Excel), and Visio.
• Demonstrated ability to lead and manage large, complex, multi-dimensional transitions.

Key Responsibilities :

Competencies :

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit https : / / eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

Skills Required

Settlements, Powerpoint, Middle Office, Advanced Excel, Visio, Microsoft Project, Ms Office, Kyc