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Associate Process Manager

Associate Process Manager

ConfidentialMumbai
30+ days ago
Job description

Role Summary :

Serves as the liaison between CLIENT stakeholders and the delivery team, responsible for gathering, analyzing, and documenting business and system requirements for both the rule-based (Phase 1) and AI-driven (Phase 2) components of the platform.

Key Responsibilities :

  • Conduct workshops with CLIENT entities to understand current structure validation processes.
  • Document functional and non-functional requirements for automation, workflow, and AI validation.
  • Map organizational guidebook rules into technical logic and validation workflows.
  • Define acceptance criteria and assist during UAT.
  • Coordinate with Project Manager and Tech Lead to ensure alignment between business goals and solution design.

Required Skills & Technologies :

  • Experience in UI / UX design & research.
  • Spoken and written English and Arabic skills
  • Strong experience in requirements elicitation, BRD / FSD creation, and process modeling.
  • Familiarity with workflow tools and document management systems.
  • Understanding of AI / NLP use cases and data validation workflows.
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    Associate Manager • Mumbai