International Customer care-Non-Voice &Chat Process

We are seeking Graduate Freshers interested in an International Customer Care - Non-Voice & Chat Process role at KVC Consultants Ltd. You will provide exceptional support to international customers through chat, ensuring high-quality interactions and effective issue resolution.

Roles and Responsibilities :

• Provide customer support through non-voice and chat channels .
• Offer exceptional support while communicating and assisting international customers.
• Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
• Resolve tickets by analyzing customer-reported information to identify problems and concerns, providing accurate and timely solutions.

Skills Requirement :

QUALIFICATION :

Skills Required

Non-Voice Support, Communication Skills, Analytical Skills, Customer Satisfaction