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International Voice and Chat Process

International Voice and Chat Process

ConfidentialGurgaon / Gurugram, Delhi NCR
30+ days ago
Job description

Spes Manning Solutions is actively seeking experienced professionals to join our team for an International Voice and Chat Process . We are looking for dedicated individuals with a proven track record of providing excellent customer support in a global BPO environment. This is an exciting opportunity to work in a fast-paced setting and contribute to a team that values quality and performance.

Candidate Requirements

  • Experience : A minimum of one year of prior experience in an international chat or voice process is mandatory.
  • Communication Skills : Excellent communication skills are required to interact with an international client base.
  • Shift & Commute : You must be comfortable with 10-hour shifts , a fixed night shift , and additional traveling hours.
  • Education : Candidates must be an Undergraduate or Graduate .

Compensation & Perks

  • Cabs will be provided for pick and drop within a hiring zone of 40 kilometers.
  • Competitive salary and other benefits based on experience.
  • Selection Process

    For Chat Process :
  • HR Round
  • Versant Round ( Pass score 58 and above )
  • CD Round
  • Ops Round
  • For Voice Process :
  • HR Round
  • Proctored Versant Round in office ( Pass score 58 and above )
  • Ops Round
  • Mandatory Documents

    To be considered for the role, candidates must have the following documents :

  • Previous company's relieving or experience letter .
  • Current company's offer letter and pay slips .
  • Highest education PDC or Degree certificate .
  • ID Proof , with a PAN card being mandatory and requiring an updated image.
  • How to Apply

    To apply for this position, please contact us directly :

    Deepikaa Panchariya

  • Company : Spes Manning Solutions LLP
  • Contact : 7447719444
  • Skills Required

    Customer Service, Voice Process, Chat Process, Customer Support, Communication Skills, Bpo Operations

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    International Chat • Gurgaon / Gurugram, Delhi NCR

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