International Voice Process || Noida || SM

Roles and Responsibilities

• Handle international customer calls to provide exceptional customer service.
• Resolve customer queries related to products / services offered by the company.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
• Meet performance targets set by the organization for quality, productivity, and sales metrics.

Desired Candidate Profile

Benefit-

Skills Required

Accent Neutralization, Problem Solving, Customer Support, Time Management, Adaptability, crm software, Technical Knowledge, Data Entry