UX IC2 Technical Support Engineer (Integration)
ConfidentialHyderabad / Secunderabad, Telangana, India22 days ago
Job descriptionAngularJS framework knowledge Demonstrated creative problem-solving approach and strong analytical skills Experience providing web development is highly desirable. Experience working with dynamic HTML components : AJAX, JavaScript, CSS, XML, HTML, XHTML Good to have basic understanding of SQL Must be proficient with analyzing log files and standard debugging concept Must have basic object-oriented programming skills (Java strongly preferred) Strong troubleshooting / root cause isolation skills Working knowledge of the components in a web applications stack Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Previous experience working with the ServiceNow platform (As a ServiceNow Developer / Client Scripts, UI Policies / Actions / Pages / Scripts / Macros) Experience with configuring Virtual Agent and Agent Workspace Understanding of bootstrap framework Understanding of message communication protocols Working understanding of JavaScript Familiarity with Eclipse IDE Previous experience in software development(or) software consulting Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable Experience providing SaaS support is desirable
Qualification & Experience
- Must have bachelor's degree in computer science or related field (or equivalent degree and experience)
- 2+ years' experience working as a developer on the skills mentioned in the Skills Section.
- Having customer facing technical support (Web based products or e-commerce preferred) is an advantage.
In order to be successful in this role, we need someone who has :
Preferred Skills (Great to have)
Skills Required
Java, Servicenow, Macros, Scripts, Css, Angularjs, Eclipse Ide, Incident Management, Html, Sql, Javascript, Bootstrap, Web Development, Xml, Client Scripts, Ui Policies, Xhtml, Ajax
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Technical Support Engineer • Hyderabad / Secunderabad, Telangana, India
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