Customer Relationship Manager

Job description

What you will work on :

• Proven experience as telesales representative in a BFSI sector who should have an experience in an outbound & Inbound Sales process With proven track record of successfully meeting sales targets.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Call handling as per defined standards
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Understanding the customer needs & building positive relationships with customers.
• Identify prospective customers and execute the disbursement within the credit parameters and process of the organization
• Converting leads from Platforms into Loans by helping Credit team to receive all the required documents and applications

The ideal candidate :

Qualification and Experience :