Workforce Optimization Specialist

Job Role :

A Workforce Optimization Specialist is required to oversee the planning and management of a company’s workforce.

Key Responsibilities :

• Forecasting and Resource Allocation : Analyze historical data to predict future demand, develop resource plans based on forecasted requirements, and adjust levels based on real-time fluctuations in demand.
• Scheduling and Deployment : Create employee schedules that align with forecasted demand and labor constraints, optimize shift patterns to maximize efficiency and minimize costs, manage employee time off requests and ensure adequate coverage during peak periods.
• Performance Monitoring and Coaching : Monitor real-time adherence to schedules and performance metrics, identify areas for improvement and provide coaching to employees, conduct performance reviews and provide feedback.
• Workforce Data Analysis and Reporting : Analyze workforce data to identify trends and opportunities for optimization, generate reports on key performance indicators (KPIs) related to workforce management, and present data insights to management to inform decision-making.
• Compliance Management : Ensure compliance with labor laws and company policies regarding scheduling and overtime, monitor employee time and attendance to prevent violations.

Requirements :

Essential Skills :

Preferred Qualifications :