Microsoft Dynamics Consultant

Key Responsibilities :

• Support environment lifecycle management for D365 (Dev, UAT, QA, Prod), including database refresh / cloning and post-clone activities.
• Handle exception monitoring and resolution for batch jobs, integrations, and data movements via D365 Data Import / Export.
• Coordinate technical support and escalations with Microsoft, including ticket management and post-upgrade validation.
• Administer workflow configuration, security roles, and user access across finance, supply chain, asset management, and cost accounting.
• Collaborate on system performance optimization, troubleshooting incidents, and documenting technical solutions.
• Assist functional consultants with integration monitoring
• Contribute to system documentation, technical runbooks, and operational playbooks for steady-state management.
• Participate in risk / issue log review and support ongoing platform health checks aligned to SLA commitments.

Qualifications & Skills :