Zen Technologies - Assistant Manager - Inside Sales

Key Responsibilities :

Lead Management & Nurturing :

• Take ownership of the entire lead lifecycle, efficiently managing both inbound and outbound leads generated through various marketing channels.
• Qualify leads thoroughly to assess their potential and effectively nurture them through the sales funnel using strategic communication.

Product Demonstration & Sales :

• Conduct professional and engaging virtual product demonstrations to prospective clients, clearly articulating the product's value proposition and addressing client queries.
• Actively work to convert qualified leads into confirmed sales, consistently meeting or exceeding assigned sales targets.

Sales Team Coordination :

• Ensure smooth and efficient coordination between the Inside Sales and Field Sales teams, providing high-quality, pre-qualified leads and all necessary information for successful handoffs and deal closure.
• Maintain accurate and detailed records of all sales activities and customer interactions within the CRM system.

Customer Focus & Communication :

• Maintain a strong customer-focused approach, building and maintaining professional relationships with prospects and clients.
• Utilize strong communication skills to interact with clients confidently and clearly across all mediums (phone, email, virtual Experience : Minimum 3 years of professional experience in an Inside Sales or Sales Development role, preferably in a B2B environment.
• Skills : Proven ability to manage a high volume of inbound / outbound calls and leads effectively.
• Demonstration Proficiency : Hands-on experience conducting professional virtual product demonstrations.
• Communication : Exceptional verbal and written communication skills in English and the ability to articulate complex concepts simply.
• Technical Acumen : Familiarity with CRM software (Salesforce, HubSpot) and basic sales automation tools.
• Preferred Skills : Demonstrated history of achieving sales targets and success in coordinating across different sales functions.

(ref : iimjobs.com)