(Immediate Start) Director of Special Events

Company Description

With over 45 years of international experience, Dewan Consultants is a recruitment company based in Mumbai, India. Operating from strategic hubs in India, Dubai, and Saudi Arabia, we specialize in diverse sectors such as hospitality, manufacturing, banking, construction, oil & gas, aviation, and automotive. We are known for our global reach, efficient screening process, and complete solutions to ensure a seamless recruitment experience for candidates.

Job Role - Director of Events & Weddings reporting directly to the Vice President of Sales, the Director of Weddings & Events plays a pivotal role in orchestrating all facets of wedding and event operations, combining strategic leadership with hands-on execution. This position is responsible for driving departmental performance through effective budgeting, staff development, vendor coordination, and guest service excellence. By overseeing daily operations, managing high-profile events, and fostering team growth, the director ensures that every experience is flawlessly delivered and aligned with brand standards. The role also emphasizes innovation, business development, and maintaining competitive offerings in the wedding industry, all while cultivating a culture of service, precision, and continuous improvement.

Job Location - Dubai

Essential Duties & Tasks :

Sales & Business Development

Create and implement a strategy to attract destination weddings, as well as local and regional large family weddings and social events.

Collaborate with the Marketing team to create a Wedding and Event offering and market it through appropriate channels to achieve optimal reach and effectiveness.

It is essential to establish a targeted strategy for the Indian market to attract destination wedding business from high-net-worth individuals.

Represent the resort at trade shows, road shows, wedding forums, presentations, and sales trips. Actively prospect for attractive new business and create opportunities for growth.

Daily responsibilities include booking weddings, supporting managers, as well as managing contracts, billing, deposits, and prepayments.

Remain flexible in booking policies to maximize business opportunities.

Make decisions based on business trends, guest service, and revenue potential.

Network with managers and external venues to identify growth opportunities.

Accept networking opportunities with on-site and off-site industry contacts.

Consistently adhere to the 8 Wynn Promises and Brand Values, ensuring alignment with company culture and guest expectations.

Departmental Operations & Oversight

Oversee daily functions of the department to ensure smooth execution of all activities.

Create and maintain staff schedules to guarantee optimal coverage.

Ensure the department calendar is consistently updated with guest appointments, staff adjustments, and volunteering commitments to maintain operational clarity.

Assist with phones, emails, site visits and sales when needed to support team workload and guest inquiries.

Financial Planning & Budget Management

Monitor monthly budget goals against actualized business to identify variances and adjust strategies.

Create the annual budget, aligning financial planning with departmental goals and projected business needs.

Upsell wedding and retail merchandise to meet and exceed budget targets.

Reporting & Strategic Review

Prepare departmental reports for the Vice President Sales to ensure transparency and strategic alignment.

Track leads and sources to evaluate marketing effectiveness and business development opportunities.

Team Leadership & Development

Address and resolve staff questions or concerns, fostering a supportive work environment.

Coach, counsel, and mentor colleagues, promoting growth and accountability.

Assist with onboarding and training of new employees and ensure ongoing education on departmental policies.

Facilitate quarterly one-on-ones with Managers to review goals and progress.

Provide motivation and guidance, reinforcing team morale and performance.

Guest Experience & Event Execution

Oversee events to ensure punctuality, fulfillment of requests, and flawless execution.

Ensure exceptional guest service, maintaining the highest standards of attention and care.

Address and resolve guest questions or concerns, ensuring satisfaction and loyalty.

Conduct weddings, rehearsals, and tours, and meet with guests to finalize details.

Coordinate client requests via phone, email, and in-person interactions.

Ensure all correspondence is accurate before sending to guests.

Education :

A bachelor’s degree in business administration, Marketing, or Hotel and Restaurant Management is required.

Salary - AED 40000 plus other benefits like accommodation & transportation

Interested candidates may kindly send their resume to hospitality@dewanconsultants.com or contact on +91 22 42146700