Events Executive

Job Description

THE ROLE

At Bombay Sweet Shop , we’re reimagining mithai through creativity, storytelling, and unforgettable experiences—and events are where that magic comes to life! We’re looking for an Events Executive who’s enthusiastic, hands-on, and loves bringing people together through exciting activations, pop-ups, and in-store experiences. You’ll be an integral part of the Events Team, coordinating on-ground setups, engaging with customers, and supporting both marketing and operations to create seamless, high-energy events.

You’ll be based at our Head Office in Lalbaug , and report directly to our Events & Activations Manager.

As part of Hunger Inc., our ventures—from The Bombay Canteen and O Pedro to Veronica’s and Papa’s—are built on passion, creativity, and innovation. Bombay Sweet Shop brings Mithai into the modern spotlight with a contemporary twist, while staying grounded in India’s rich culinary traditions.

WHO YOU ARE

You’re an energetic, people-loving go-getter who thrives in fast-paced environments. Whether it’s setting up for a pop-up, giving product demos, or answering curious customer questions, you bring a can-do attitude and an eye for detail. You enjoy being on-ground, love meeting new people, and can juggle tasks while keeping a smile on your face.

You have at least 1 year of experience in events, activations, or hospitality, speak fluent English, and have a basic understanding of how to run smooth, customer-facing experiences. If you love Mithai (and don’t mind lifting a box or two!), you’ll fit right in.

YOUR TEAM

You’ll work closely with the Events & Marketing Team and collaborate with the Operations Team to bring each event to life—whether it’s inside the store or at exciting external venues.

WHO YOU WILL REPORT TO

You’ll report directly to our Events & Activations Manager, who leads the charge on delivering high-impact, brand-aligned experiences across all channels.

YOU WILL BE RESPONSIBLE FOR

Engaging with customers during events to share the Bombay Sweet Shop story and answer queries

Managing sampling, sales, and customer interactions at both internal and external events

Handling setup and tear-down of event infrastructure, including transport, display, equipment, and materials

Operating event tools like soft serve machines and maintaining them as per hygiene and safety standards

Coordinating internally to ensure all event requirements (products, collaterals, equipment) are in place

Tracking, tallying, and ensuring safe return of all event collaterals and tools post-event

Sharing customer and event feedback with Marketing and Operations teams

Staying informed about our products, specials, and new launches to represent the brand effectively.

EXPERIENCE

1+ year of experience in events, activations, or hospitality-related roles

Experience working in fast-paced, guest-facing environments

Prior experience handling logistics or operating small event equipment is a plus.

SKILLS

Strong verbal communication skills in English

High level of enthusiasm and commitment to delivering exceptional guest experiences

Good organizational and coordination skills

Physically able to manage event setup and tear-down (lifting, transporting equipment, etc.)

Diploma or certification in event management preferred

Comfortable working flexible hours, including weekends and evenings based on event schedules

WHAT YOU’LL GET

Be Part of the Magic : Play a key role in creating joyful, on-ground experiences for one of India’s most exciting Mithai brands.

Competitive Salary : Based on experience and industry standards

Learning Opportunities : Develop your event and brand experience skills in a high-growth environment

Dynamic Work Culture : Join a team that values creativity, agility, and celebration in everything we do

If you’re someone who loves putting together memorable experiences and thrives in a customer-centric, energetic role—we’d love to have you on board!

Requirements

Event Management