Airlines Ticketing Executive in Delhi

Key Responsibilities

• Manage domestic and international flight bookings.
• Issue, reissue, and cancel tickets as per airline guidelines.
• Handle PNR creation, modification, and queue management.
• Calculate fares, taxes, and refunds accurately.
• Process group bookings and MICE movement reservations when required.
• Coordinate with airlines for schedule changes, seat confirmations, or special service requests (SSR).
• Provide fare quotes and itineraries to clients promptly.
• Ensure timely delivery of tickets and maintain records for billing and reconciliation.
• Stay updated on airline promotions, policies, and IATA regulations.
• Offer excellent customer service and after-sales support.

About Company : Travel Zillas (Travel ZL India Pvt. Ltd.) is a Delhi-based travel brand specializing in customizable, memory-driven travel experiences with a strong focus on MICE events, corporate travel solutions, and B2B DMC partnerships for international destinations. We work exclusively on overseas travel, delivering exceptional corporate off-sites, conferences, incentive trips, and large-scale events through our network of trusted local DMCs. Our services stand out with personalized group management, handled by dedicated on-ground experts, along with 24 / 7 operational support, seamless coordination, and a proven track record in executing flawless international events. Operating with a compact yet highly specialized team, Travel Zillas positions itself as a smooth, customer-first travel facilitator for businesses seeking quality, reliability, and creativity in global corporate travel.

Skills Required

Customer Service