GDS Ticketing & Sales Executive – B2B

GDS Ticketing & Sales Executive – B2B

Experience : 4–5 years

Location : Gurugram

Industry : Travel & Tourism

4 Years Sabre Experience Mandatory

Key Responsibilities

Ticketing (GDS Operations) :

Issue, reissue, cancel, and refund air tickets using Amadeus, Sabre, or Galileo.

Handle fare constructions, revalidations, manual pricing, and schedule changes.

Ensure accuracy in PNR management, airline fare rules, and compliance with IATA / BSP regulations.

Manage and resolve ticketing errors, queue handling, and post-ticketing support.

Coordinate with airlines for fare audits, ADM / ACM disputes, and complex ticketing cases.

Sales & Business Development (B2B) :

Conduct cold calls and follow-ups with potential B2B partners (Online Travel Agencies & travel agencies).

Present and promote the company's ticketing services, tools, and support offerings.

Onboard new partners through the registration and integration process.

Maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.

Gather and share client feedback to improve service quality and offerings.

Coordination & Support :

Collaborate with internal teams (tech, finance, and customer support) for smooth ticketing operations.

Provide after-sales support and assist partners with operational or service-related queries.

Maintain accurate records of all ticketing and sales activities.

Qualifications

3–5 years of hands-on experience with GDS platforms (Amadeus, Sabre, Travelport).

Strong ticket sales and reservation knowledge.

Excellent communication and customer service skills.

Fluency in English (written and verbal).

Proven sales and negotiation abilities.

Ability to work effectively in a fast-paced, team-oriented environment.

Bachelor's degree in Travel & Tourism, Business Administration, or a related field (preferred).

If you have a passion for travel technology, ticketing excellence, and B2B client relationships — we'd love to hear from you!

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Skills Required

Bsp, Sabre, Iata, Amadeus, Galileo