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ASSOCIATE MANAGER LEARNING AND DEVELOPMENT - LEAD

ASSOCIATE MANAGER LEARNING AND DEVELOPMENT - LEAD

ConfidentialBengaluru / Bangalore, India
8 days ago
Job description

Job Title : Associate Manager Learning and Development - Lead

Happiest Minds, a leading digital transformation and technology services company, is seeking a dynamic and experienced Associate Manager Learning and Development - Lead to join our team. The ideal candidate will possess a passion for developing talent and enhancing organizational performance through effective learning methodologies.

Responsibilities :

Key Responsibilities :

  • Partner with global business and learning teams to analyse learning needs focused on English fluency, voice modulation, accent neutralization, and behavioural skills aligned with client and business requirements.
  • Design, develop, and facilitate culturally aware training programs tailored for IT professionals across different regions, focusing on voice, accent, and behavioural competencies.
  • Lead content creation and continual enhancement for learning modules blending various learning methodologies to effectively address global client needs.
  • Serve as the internal expert on English language and behavioural skills training collaborating with key stakeholders and mentoring internal trainers.
  • Manage branding and communications for L&D initiatives targeting diverse global teams and leadership.
  • Measure and report on training program effectiveness, ensuring continuous improvement and alignment with business objectives.
  • Collaborate with internal SMEs, trainers, and global teams to ensure smooth program delivery in a hybrid work model.

Qualifications & Skills :

  • Bachelors Degree or MBA in relevant fields.
  • Minimum 10 years of Learning & Development experience, with a focus on English language training, voice & accent coaching, and behavioural skills.
  • Certified in facilitation, voice and accent coaching, or related areas.
  • Strong content development skills for language and behavioural programs.
  • Excellent command of English (written and spoken).
  • Experience working with global teams and adapting training programs for multicultural audiences.
  • Familiarity with LMS, training operations, data analysis, learning methodologies and dashboards preferred.
  • Proficiency in leveraging AI tools for Content development and Training

    Why Join Happiest Minds

    At Happiest Minds, we are committed to fostering a culture of continuous learning and improvement. We offer a collaborative and innovative work environment, competitive compensation, and opportunities for professional growth. If you're passionate about developing talent and making a difference, we would love to hear from you!

    Skills Required

    Content Development, English Fluency, Lms, Data Analysis, Facilitation, Accent Neutralization

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    Learning And Development Manager • Bengaluru / Bangalore, India

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