This person will be the Program / Project manager responsible for all projects for Digital Workplace.
C2H hiring - timeline : 6 month contract with option to hire
Years of Experience : 8+ Years
Duties and Responsibilities
- Oversee and manage end-to-end project delivery for end user services.
- Develop and execute project plans, timelines, and budgets.
- Coordinate with cross-functional teams to ensure alignment with business objectives.
- Monitor project progress and performance to ensure timely completion and adherence to quality standards.
- Create and manage portfolio plans using Microsoft Planner.
- Work with team members on project tasks and status.
Domain Expertise
In-depth knowledge of end user services, including IT support and user experience improvement.Familiarity with digital workplace tools and platforms.Proven track record of successfully managing large-scale projects in end user services.Experience in leading cross-functional teams and managing stakeholder expectations.Technical / Functional Skills
Proficiency in project management tools such as Microsoft Project, Jira, or similar.Strong understanding of ITIL and service management principles.Knowledge of end user services metrics and KPIs.Certifications
Must Have : ITIL Certification / Project Management Professional (PMP)