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Digital Content Operations Manager

Digital Content Operations Manager

Publicis ProductionBengaluru, Republic Of India, IN
1 day ago
Job description

Job Description

  • Lead and oversee the Content Publishing team responsible for uploading and managing marketing materials such as digital banners, emails, videos and print designs into client’s PIM, DAM or CMS systems
  • Coordinate daily content upload activities, assign tasks and monitor team progress to meet deadlines
  • Review complex cases and provide expertise on content management systems
  • Work closely with production and Client Service teams to resolve issues and improve workflows
  • Develop and maintain content publishing procedures, documentation and training materials for the team
  • Mentor and support team members, encouraging skill development and best practices

Qualifications

  • Strong English communication skills (minimum B2 level), with excellent verbal and written communication skills
  • At least 5+ years of experience in managing content in CMS systems (e.G. WordPress, AEM, Sitecore), practical knowledge of how websites function
  • Proven leadership skills with the ability to motivate and guide a team effectively
  • Experience using project management tools and Microsoft Office applications
  • Attention to detail and excellent organizational skills
  • Strong organizational skills with the ability to manage multiple projects, prioritize tasks and meet tight deadlines
  • Adaptable and proactive, able to handle shifting priorities and client feedback smoothly
  • Strong problem-solving abilities and commitment to continuous improvement
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    Operation Manager • Bengaluru, Republic Of India, IN

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