Assistant Store Manager

Purpose Overall Relevance for the Organization :

Adidas Group is looking for an Assistant Store Manager to join our dynamic team and embark on a rewarding career journey.

Key Responsibilities :

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them.
• Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success.
• Be a role model for customer service and meeting or exceeding customers' expectations.
• Share your customer service experience and train selected team members to fine-tune their service skills.
• Be a resource for Retail Professionals in dealing with complex customer service situations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers.
• Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable).
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in both, the stockroom and the sales floor.
• Perform all store operations in a safe, effective, and efficient manner.
• Collaborate productively and respectfully with team members.
• Make yourself available to support other team members when needed.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.
Key Relationships :
• Customers
• Peers and Supervisor

Skills :

Knowledge, Capabilities, and Experience :

COURAGE : Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY : Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT : Value all players. Display empathy, be inclusive, and show dignity to all.

Skills Required

Customer Service, Sales Strategy, Retail Management, Team Leadership, Merchandising, Communication