A Relationship Officer is responsible for managing and nurturing client relationships. Key responsibilities include :
- Building Relationships : Establishing and maintaining strong relationships with clients to ensure satisfaction and loyalty.
- Client Needs Assessment : Identifying and addressing client needs, resolving issues, and providing exceptional service.
- Portfolio Management : Managing a portfolio of clients and growing it through effective relationship-building strategies.
- Data Analysis : Analyzing customer data to identify trends and opportunities for enhancing services.
Skills Required
Portfolio Management, Data Analysis