International Voice Process

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Role : Associate –International Voice Process

Mode of Work : Work From Office (WFO)

Shift : 24 / 7 rotational, completely night shifts

Working Days : 5 days with 2 rotational week offs

Transport : One-way cab facility provided

Experience : 12–24 Months

Education : Only Graduates

Location : pune -walk-in Interview

Job Description

Skillset & Responsibilities

Telecom Domain Knowledge

Understanding of telecom network architecture, protocols, and automation frameworks

Familiarity with SD-WAN, routing, switching, and network management systems

International Sales Expertise

Experience in B2B international sales (preferably in telecom / IT services)

Strong negotiation and deal-closing capabilities

Ability to handle multi-country sales operations

Technical & Commercial Acumen

Ability to understand technical network solutions and communicate value propositions

Competence in pricing strategies, forecasting, ROI analysis

Identifying process gaps and suggesting improvements

Core Responsibilities

Develop and implement international sales strategies for telecom network services (IP Transit, MPLS, SD-WAN, Cloud Connectivity, etc.)

Identify and pursue new business opportunities across global markets

Build and maintain strong relationships with enterprise clients, carriers, and partners

Conduct market analysis to identify growth opportunities

Lead contract negotiation, pricing discussions, and deal finalization

Collaborate closely with technical and delivery teams for solution customization

Provide regular sales forecasts, pipeline visibility, and performance reports

Manage complex project requirements and resolve operational challenges

Soft Skills

Strong cross-cultural communication

Leadership and team coordination skills

High adaptability and analytical mindset