International Outbound Verification Voice Process

Responsibilities :

• Make outbound calls to international clients to provide product or service information.
• Resolve client inquiries and issues through effective communication and problem-solving skills.
• Maintain and update customer databases with accurate and timely information.
• Meet or exceed daily, weekly, and monthly call targets and performance metrics.
• Follow up with clients to ensure satisfaction and address any further needs.
• Collaborate with team members to improve overall service delivery.

Qualifications

Skills Required

crm software, Communication Skills, Outbound Calling, Client Management